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WVU Medicine Urgent Care, Stone Center

4.1 out of 5 · 1,230 reviews

Urgent Care • Wheeling, WV

About

Summary: - The WVU Medicine system, including WVU Medicine Wheeling, is a nonprofit health enterprise affiliated with West Virginia University and serves WV and parts of surrounding states. It operates as a large health system with multiple facilities, including hospitals and urgent care services. - If you’re specifically looking for an Urgent Care at the Stone Center in Wheeling under WVU Medicine, you may want to search WVU Medicine Wheeling Warner? or contact WVU Medicine Wheeling directly to confirm hours, services, and exact location. The general WVU Medicine network emphasizes comprehensive care (heart, vascular, cancer, pediatric, neurological) and operates multiple locations across the region, including Morgantown and Wheeling.

Clinic Type

Urgent Care

Address

1025 Market Street, 1st Floor

Phone

304-231-2100

Email

mediarelations@wvumedicine.org

Opening Hours

Monday 08:00:00–19:00:00 | Tuesday 08:00:00–19:00:00 | Wednesday 08:00:00–19:00:00 | Thursday 08:00:00–19:00:00 | Friday 08:00:00–19:00:00 | Saturday 08:00:00–19:00:00 | Sunday 08:00:00–19:00:00

Emergency Care

Emergency care available at Urgent Care, Stone Center

Services Offered

  • Urgent Care
  • Walk-in clinic
  • In-house imaging (if available)
  • Laboratory services (if available)
  • Pediatric urgent care (if available)

Team

  • Wheeling Hospital — Affiliated Urgent Care Location

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What are the hours?

Hours are 08:00–19:00 daily.

What are the hours for Urgent Care, Stone Center?

Hours: Monday–Sunday 08:00:00–19:00:00.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Promallu (Wheeling Hospital Urgent Care): 3.9/5 (60)
  • Birdeye (Aggregate of Google/others for WVU Wheeling Hospital): 4.1/5 (1,230)

Patients praise

  • Some patients report efficient, friendly, and respectful care from specific doctors and nurses
  • Appreciation for clear explanations of medical conditions and treatments
  • Convenience and accessibility of services for some individuals
  • Instances of prompt attention for certain medical concerns

Common complaints

  • Extremely long wait times in the ER and urgent care settings
  • Perceived lack of compassion or empathy from staff
  • Issues with medical care quality, including a notable malpractice judgment
  • Concerns regarding understaffing and organizational inefficiencies
  • Reports of rude or dismissive interactions with front desk and medical staff
  • Privacy concerns (HIPAA violations) in waiting areas

"Only urgent care I trust. They listen and do proper tests. Never had an issue with them. They actually explain what is going on and why..."

— Patient review via LocalityBiz

"Can honestly say this is the place to go if u don’t wanna sit in a hospital long... They are definitely on it and very respectful..."

— Patient review via Promallu

"Worst ER ever. Rude front desk staff. There for over 5 hours. Never saw a Dr... HIPAA violations out in the waiting room by Drs."

— Patient review via HospitalStats.org

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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