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Endocrinology, Diabetes and Metabolism Providers

4.8 out of 5 · 339 reviews

Endocrinology • White Plains, NY

Clinic Type

Endocrinology

Address

—

Phone

914.681.1101

Email

wphhr@wphospital.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Endocrinology
  • Diabetes and Metabolism

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 5.0/5 (2 reviews)
  • Zocdoc: 4.89/5 (238 reviews)
  • Vitals: 3.9/5 (5 reviews)
  • WebMD: 4.0/5 (16 reviews)
  • Healthgrades: 4.6/5 (78 reviews)
  • U.S. News & World Report: 5/5 (Overall patient experience score based on Press Ganey methodology) (819 reviews (Dr. Lovig), 489 reviews (Dr. Shvets-Gabriel))
  • Vitals: 3.0/5 (Not explicitly stated beyond average)
  • Vitals: 3.4/5 (Not explicitly stated beyond average)

Patients praise

  • Physicians perceived as thorough, intelligent, and knowledgeable regarding complex conditions
  • High satisfaction with empathetic and compassionate bedside manner, especially for diabetes management
  • Efficiency in diagnostic procedures such as immediate lab draws during visits
  • Clear communication and willingness to take time to explain conditions and treatment options

Common complaints

  • Difficulty obtaining timely responses to phone calls and emails from office staff or the doctor
  • Concerns regarding physician bedside manner, including reports of being perceived as rude, arrogant, or dismissive
  • Instances where patients felt their symptoms or history were not thoroughly heard or considered
  • Reports of inconsistent or unsatisfactory diagnosis and treatment planning

"His respect for his patients is unmatched. He takes a comprehensive history and provides options. His visits are not rushed, so his patients feel comfortable and respected."

— Healthgrades review for Dr. David Carruthers

"Finally, an endocrinologist who listened to me. She was personal and down to earth. They were able to draw labs immediately. I felt heard and left with a plan in place."

— Zocdoc review for Dr. Lyudmila Shvets-Gabriel

"She made an impression of a thorough (good!) and conservative (in good and bad sense) doctor, but very unyielding and arrogant. In my case she very quickly developed an opinion and stuck to it no matter what."

— Vitals review for Dr. Zorayda Pretto

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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