Express Urgent Care
Urgent Care • Wilkes-Barre, PA
Clinic Type
Urgent Care
Address
449 Scranton Carbondale Hwy, Scranton, PA 18508
Phone
15703446000
expressurgentcare@outlook.com
Opening Hours
Mon–Fri 9am–7pm; Sat–Sun 9am–5pm
Services Offered
Technology & Equipment
Insurance & Payment
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Cash, Credit cards, Debit cards, Insurance may be billed
Languages Spoken
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Pricing
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Aggregated): 4.6/5 stars (1,658 reviews)
- Facebook: 94% recommend (209 reviews)
Patients praise
- Convenient locations with adequate parking
- Generally efficient and prompt service reported by many patients
- Clean, welcoming, and well-maintained facilities
- Friendly, knowledgeable, and professional medical staff (physicians and nurses)
- Helpful walk-in policy and accessibility without referrals
Common complaints
- Inconsistent follow-up communication after appointments
- Reports of rude or unhelpful front desk and administrative staff
- Instances of long wait times despite appointments or low occupancy
- Occasional complaints regarding disrespectful bedside manner by some providers
- Concerns about billing/payment policies and insurance handling
"Was very happy with services at first as I was in and out as a walk-in in less than 30 minutes... Unfortunately, the Doctor never called in the prescription... never received a call back."
— LocalityBiz Review"Patients consistently praise the quick and efficient service, often noting minimal wait times and rapid responses. The friendly and knowledgeable staff are frequently commended for their professionalism."
— UrgentCareList ConsensusSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hospital fire underscores region's health care capacity challenges — Feb 8, 2026
- On-site pharmacy at The Wright Center for Community Health open to the public - The Wright Center — Mar 17, 2026
- CHS, Tenor waiting on Pa. Department of Health OK before they finalize NEPA hospital sale — Jan 8, 2026
- ‘A blank canvas’ - The Wright Center — Nov 14, 2025
- New pharmacy at The Wright Center for Community Health opens Monday | Times Leader — Mar 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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