Sentara Family Medicine Physicians
Family Medicine • Williamsburg, VA
About
Sentara Family Medicine Physicians in Williamsburg, VA provides primary care for adults, children, and adolescents. Services include routine wellness exams, physicals, medication management, video visits, preventative care, immunizations, and a 24/7 nurse advice line. The clinic also offers virtual care for minor illnesses and virtual physical therapy services.
Clinic Type
Family Medicine
Address
4374 New Town Ave., Suite 200, Williamsburg, VA 23188
Phone
757-510-9142
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Opening Hours
Monday - Friday: 8:00 a.m. - 4:30 p.m.
Telehealth
Video visits
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Primary care services:
- Routine wellness exams - Physicals - Medication management - Video visits - Adolescent and adult preventative care - Immunizations - 24/7 Nurse Advice Line
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregated from sources like Google): 4.2 out of 5 stars (95 reviews)
- OpenGovNY: 3.4 out of 5 stars (Not explicitly stated (based on limited reviews))
Patients praise
- Caring and thorough medical providers
- Personalized attention during appointments
- Minimal waiting times for some patients
- Friendly office environment reported by some patients
Common complaints
- Rude front desk and administrative staff
- Difficulty scheduling appointments and long wait times
- Communication issues regarding test results and referrals
- Frustration with office management and after-care answering services
"Love the practice but very rude front desk staff and after care answering service. Should hire people with personal skills"
— Frances Saxton via OpenGovNY"I truly felt as if I was being listened to and they weren't trying to rush out the door. Waiting room time is minimal as well."
— Sarah Thompson via OpenGovNY"My Primary Care Physician sent a message... indicating that he wanted to see me... Haven't heard from his staff yet (a week later)... What kind of Catch-22 is the ..."
— Patient via BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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