Visiting Angels Pittsfield
Hospice and Respite Care • Williamstown, MA • Since 1999 • 1 (Williamstown/Berkshires service area) locations
About
Summary: Visiting Angels of West Springfield provides in-home care services for seniors and veterans in Hampden County, Western Massachusetts. Core offerings include companion care, personal care, dementia and Alzheimer’s care, certified palliative and end-of-life care, respite care, and transitional care, all designed to help clients stay at home safely and with dignity. Contact: 413-733-6900.
Clinic Type
Hospice and Respite Care
Address
Williamstown, MA (serving Berkshire County including Williamstown, MA; Berkshires Berkshires region)
Phone
413-344-9281
esbc@esbci.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Caring.com and company website: 5/5 stars (136 reviews (for Pittsfield location))
Patients praise
- Highly valued for companionship and social interaction for seniors
- Caregivers described as dedicated, caring, and respectful
- Helpful during end-of-life care and for dementia patients
- Coordination staff are responsive and accommodating
- Strong support for veterans
Common complaints
- Reports of caregivers not responding to calls for assistance
- Reports of caregivers sleeping on the job
- Reports of smoking near a patient using oxygen
"I trust Visiting Angels with my mom's care which is NOT an easy job. She is declining and VERY difficult to manage but the team at Visiting Angels is always there day and night. Sue will talk to me at ANY hour of the day and I don't know how she does it."
— Testimonial on Visiting Angels website"Caregivers overnight slept on my couch, did not respond when I called for help. Smoked in my bathroom 6 feet from my bed where I used oxygen."
— ConsumerAffairs reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Visiting Angels in Pittsfield Earns 2026 Recognition as Award-Winning Home Care Agency in Pittsfield - Online Press Release: Submit123PR — Mar 11, 2026
- Part Time Evening jobs in Williamstown, MA - Indeed — Jul 10, 2026
- Berkshire Visiting Nurse Association earns national recognition | Bizbrief | The Berkshire Eagle — Jun 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
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