Ayer Neuroscience Institute
Neurology • Willimantic, CT • Since 1893 • Multiple locations across CT (Norwich, Waterford, Mystic, Hartford, Willimantic) as part of Hartford HealthCare/Ayer Neuroscience Institute locations
About
Summary: It mentions local outreach and donations to community kitchens and general hospital statistics, but it does not contain information specific to an "Ayer Neuroscience Institute" in Willimantic. For precise details, consider checking Backus Hospital’s neurology/neuroscience department pages or contacting the hospital directly.
Clinic Type
Neurology
Address
Backus Hospital, 326 Washington Street, Norwich, CT 06360
Phone
860.738.5900
Kara.Giroux@HHCHealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for the Neurology clinic at Backus Hospital?
The page provided does not include specific opening hours for the Neurology clinic.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Seizure and Epilepsy Clinic): 1.3 / 5 (3)
- Hartford HealthCare Official Provider Profiles (for individual physicians): 4.4 to 4.8 / 5 (Based on varying numbers of surveys per provider (e.g., 103 for Dr. Hornyak))
Patients praise
- positive individual doctor reviews
- collaborative care model (specialists meeting to review cases)
Common complaints
- poor administrative responsiveness
- difficulty getting calls returned
- issues with test orders and pre-authorizations
- unprofessional staff behavior (gossiping)
"Administrative staff is not good here. When they say they will call me back, they rarely do. I call them back. I suggest that for any new patients here. Be proactive in calling them."
— Birdeye review (Ayer Neuroscience Institute Seizure and Epilepsy Clinic)"Very bad service. They don't pick up the calls and fumbled my orders for CT scans and did not get the required pre-auths on time. Seems the doctors and assistants are over-loaded all the time."
— Birdeye review (Ayer Neuroscience Institute Seizure and Epilepsy Clinic)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 6 Early Symptoms of MS to Watch For | Windham Hospital — Jan 18, 2026
- Hartford HealthCare - TikTok — Nov 8, 2025
Information sourced from the clinic's website as of July 11, 2026.
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