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Willmar, MN

4.5 out of 5 · 144 reviews

Internal MedicineWillmar, MN • 1 in Willmar; multiple locations listed in extras locations

Clinic Type

Internal Medicine

Address

1804 SW Trott Ave, Willmar, MN 56201

Phone

(320) 214-7286 or 1-800-842-8693

Email

Xunyinefba@pufvpyvavpf.bet

Opening Hours

Monday - Friday 8:00am - 4:30pm (Closed 12:00pm - 1:00pm)

Telehealth

Available (therapies via telehealth; Lucy Brink and Gracia Do LPCC noted with telehealth access)

Emergency Care

For after-hours care contact our nurse line at 1-866-859-4412

Services Offered

  • Internal Medicine
  • Primary Medical Care
  • Telehealth
  • Therapy/Behavioral Health (via telehealth)
  • Nurse line for after-hours care

Technology & Equipment

  • Telehealth
  • MyChart (patient portal)
  • Chsi patient resources (various)

Team

  • Lucy Brink, CNP — Certified Nurse Practitioner
  • Stacy Olson, PMHNP — Certified Psychiatric Mental Health Nurse Practitioner
  • Diana Dominguez Mireles, LPN — Licensed Practical Nurse
  • Cassandra Guevara — Certified Medical Assistant
  • Claudia Becerra — Site Manager

Insurance & Payment

Languages Spoken

  • English

FAQs

What services does CHSI Willmar provide?

Quality primary medical care with therapy sessions via telehealth; internal medicine focus with medical staff.

Hours of operation

Monday - Friday 8:00am - 4:30pm; Closed from 12:00pm - 1:00pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Leapfrog Group (Rice Memorial Hospital): 83% overall rating for the facility; 74% willingness to recommend (Not explicitly stated (Leapfrog survey data))
  • US News (CentraCare Willmar Surgery Center): 84% of patients would recommend; 99% rating for professionalism/cleanliness (Not explicitly stated (US News data))
  • Birdeye (Janning ENT Center): 4.5/5 stars (139 reviews)
  • Vivian Health (Rice Memorial Hospital): 3.6/5 stars (5 reviews)

Patients praise

  • Many patients report receiving professional, thorough, and caring treatment from specific physicians and staff members
  • High patient willingness to recommend, with some facilities reaching 84-86% recommendation rates
  • Positive experiences with same-day scheduling for urgent needs
  • Strong communication regarding procedures and professionalism in surgical settings
  • Many individual providers maintain high patient satisfaction ratings (e.g., 4.9/5)

Common complaints

  • Concerns regarding billing practices, including unexpected office visit charges for annual exams
  • Reports of rude or unsupportive staff interactions in certain departments
  • Issues with scheduling, appointment changes, and record management
  • Specific complaints about facility cleanliness in urgent care settings
  • Frustration over limited access to medical charts and documentation

"Beware that you WILL be billed for an annual exam... they find ways around. Any previous diagnosis will be listed on the bill... to justify charging an office visit and double billing for the appointment."

Patient review (LocalityBiz)

"CentraCare - Willmar Clinic provides a positive healthcare experience with friendly and professional staff. Patients appreciate the on-time, thorough, and caring appointments with doctors and therapists."

BestProsInTown summary

"Gross. We went to to have our son examined. We got to the exam room in urgent care and there was blood in the exam table and floor."

Patient review (Yelp)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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