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Mental Health Services and Resources

Mental Health Services • Wilmington, DE

Clinic Type

Mental Health Services

Address

—

Phone

(800) 273-8255

Email

DSAMH@delaware.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Mental Health Services

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • TherapyDB (Med Psych Services LLC): 4.9/5 (104 reviews)
  • Birdeye (Introspection Counseling Center): 5.0/5 (7 reviews)
  • Rehab.com (Brandywine Counseling & Community Services): 3.14/5 (73 reviews)
  • Nutrifinder (Wilmington Health Access for Teens): 3.8/5 (33 reviews)

Patients praise

  • Clinicians perceived as knowledgeable, compassionate, and supportive
  • Effective and life-changing treatment for certain conditions (e.g., PTSD, anxiety)
  • Successful, straightforward intake experiences for some patients
  • Helpful for ongoing recovery and mental wellness goals in some cases

Common complaints

  • Difficulty with scheduling, long wait times, and frequent cancellations
  • Reports of rude, unhelpful, or unprofessional administrative staff
  • Significant challenges with medication management, including prescription delays and lack of emergency refills
  • Dissatisfaction with communication, such as unreturned phone calls and inaccessible offices
  • Concerns regarding billing practices, including unexpected charges and lack of transparency
  • Instances where clinicians were perceived as dismissive, cold, or lacking empathy

"Poorly handled office, frequently rude staff, and an unforgiving dismissal policy."

— LocalityBiz (ChristianaCare Behavioral Health)

"The Dr. takes leave on a consistent basis making it impossible to be able to get medication refills... The front desk host Jeanine speaks so unprofessionally to you as a patient and hangs up instead of resolving the problem."

— LocalityBiz (Delaware Psychiatry LLC)

"I feel so blessed and lucky to be in such good care... my quality of life is so much better."

— LocalityBiz (Serene Minds, LLC)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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