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EmergeOrtho Coastal Region

2.3 out of 5 · 42 reviews

Orthopaedics and Sports Medicine • Wilmington, NC • 14 full-service orthopedic medical offices; 16 physical therapy locations; 6 orthopedic-specialized urgent care offices locations

Clinic Type

Orthopaedics and Sports Medicine

Address

Carolina Beach Orthopedic Clinic, near Proximity Carolina Beach, Pleasure Island (next to Drift Cafe)

Phone

910.332.3828

Email

—

Opening Hours

8:00–5:00

Telehealth

Available in some locations (telehealth options referenced but not explicitly described for this clinic)

Emergency Care

Orthopedic Urgent Care with walk-ins welcome (hours listed above)

Services Offered

—

Team

  • Dr. Preuss, Residency: UCLA Department of Orthopaedic Surgery; Sports, Shoulder & Elbow Fellowship: OrthoCarolina — Sports Medicine Specialist

Insurance & Payment

  • Aetna
  • Blue Cross and Blue Shield
  • Cigna
  • Humana
  • Medcost
  • Medicaid
  • Medicare
  • Tricare/Military
  • United Healthcare
  • WellCare
  • Workers Comp
  • Other

Multiple plans accepted; verify participation at visit

Insurance, Self-pay, Credit Card, Cash, Financing available (at locations)

Languages Spoken

  • English

FAQs

Orthopedic Urgent Care: Walk-ins Welcome!

We treat sprains, strains, fractures, and recently painful or injured joints. Hours: Mon–Fri 8:00 AM–5:00 PM; Sat 9:00 AM–1:00 PM.

Orthopedic Clinic opening hours

Monday – Friday: 8:00 AM – 5:00 PM.

New Bern Orthopedic Clinic

Now open and welcoming new patients. Contact: (252) 773-0614 to schedule.

Phone number for appointments

Call 910.332.3828 or request online.

Region coverage

Coastal Region serving Wilmington, Leland, Shallotte, Jacksonville, Swansboro, Morehead City, and beyond.

Awards & Accreditations

  • Board-certified specialists
  • Fellowship-trained experts (in specialties)

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • rater8 (Dr. John O'Malley): 4.9/5 (534 ratings) (237 comments)
  • Healthgrades (Dr. Jeremy Hines): 4.9/5 (86 ratings) (86 reviews)
  • Healthgrades (Dr. Shawn Hocker): 4.8/5 (213 ratings) (213 reviews (162 written))
  • Yelp (EmergeOrtho): 2.3/5 (42 reviews) (42 reviews)
  • Healthgrades (Dr. Craig Rineer): 5.0/5 (96 ratings) (96 reviews (74 written))

Patients praise

  • High level of surgical skill and successful patient outcomes, particularly for joint replacements and sports medicine
  • Doctors are frequently described as knowledgeable, thorough, and professional
  • Efficient urgent care services in certain instances
  • Staff are often noted as helpful and attentive once seen
  • Clear explanation of treatment options and patient concerns being addressed

Common complaints

  • Long wait times for appointments and in waiting rooms
  • Concerns regarding billing practices and multiple required visits for single tests
  • Inconsistent communication from staff, including late notices for appointment requirements
  • Isolated reports of unprofessional, invasive, or inappropriate bedside manner from specific providers
  • Serious allegations regarding surgical outcomes in isolated instances

"Dr. O’Malley is very informative when asked questions. He takes time with you, not hurried. I am very happy with Dr. O’Malley and his staff."

— rater8 review

"Emergotho at Ashton dr, double booked patients which lead to me waiting 1.5 hours in the waiting room. Frustrated and in pain they finally saw me."

— Yelp review

"Dr. Messina and his staff are amazing. Their patience and attention to detail are phenomenal. Thank you, for making an emergency surgery and recovery the best it can be."

— Healthgrades review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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