Sexual Health | New Hanover County, NC
Sexual Health Services • Wilmington, DE
About
The New Hanover County Health Department Sexual Health clinic in Wilmington, NC offers testing, exams, counseling, treatment, and prevention education for sexually transmitted infections including gonorrhea, chlamydia, HIV, syphilis, and hepatitis B and C. Services are available at no out-of-pocket cost Monday through Friday, with extended hours on Tuesday, and include the STI Express Clinic for asymptomatic individuals and free community testing events throughout the year.
Clinic Type
Sexual Health Services
Address
Health Department sexual health clinic, New Hanover County, NC
Phone
910-798-3500
wlane@nhcgov.com
Opening Hours
Monday to Friday 8:00 am – 3:15 pm (5:30 pm on Tuesday) for STD/STI testing; STI Express Clinic Monday–Friday 8:30 am – 3:30 pm with extended hours on Tuesday until 5:00 pm
Services Offered
Technology & Equipment
Insurance & Payment
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no out-of-pocket cost, testing is free, appointments or walk-ins, testing is free and insurance not required for STIX
Languages Spoken
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Pricing
FAQs
Hours of Operation
Monday and Wednesday through Friday, 8 am to 4:45 pm; Tuesday 8 am to 5:45 pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Gameday Men's Health Wilmington: 5.0 stars (91 Google reviews)
- STDcheck.com (General): 9.8/10 (5,236 reviews)
Patients praise
- Clean and modern facilities (New Hanover County Health Department)
- Professional and friendly staff reported at certain clinics (Planned Parenthood, Health Department)
- Comfortable, judgment-free environments (Urgent Care, Planned Parenthood)
- Highly rated specialized services (e.g., Gameday Men's Health)
Common complaints
- Billing confusion and transparency issues regarding office visit fees
- Communication challenges with front desk staff regarding service costs
- Dissatisfaction with the adequacy of medical samples taken during procedures
- Threats of collections on unexpected bills
"I called ahead and asked for a quote... was quoted $50... About two months later I got a bill for an additional $167. I called and was told they "forgot" to charge me for the office visit."
— Online review of New Hanover County Health Department"This new facility surpasses the last one by so much. It is super clean and very easy to navigate. The employees were friendly and It felt very professional."
— Yelp review of New Hanover County Health DepartmentSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Hanover County expands women’s health services - WWAYTV3 — Mar 30, 2026
- Centering Care - WILMA magazine — Nov 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
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