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Providers | Novant Health Urology - Wilmington

Urology • Wilmington, NC • Since 1997

About

Novant Health is a nonprofit, integrated health system based in Winston-Salem, NC, operating more than 850 locations (over 700 physician clinics and urgent care centers, imaging centers, and hospitals) across the Southeast (primarily North and South Carolina). It employs thousands of clinicians and staff and offers a wide range of services, including urology. The organization was formed in 1997 and is led by CEO Carl Armato. For specific urology providers in Wilmington, NC, Novant Health typically lists local urologists and clinics within its Wilmington / southeastern region network on the Novant Health Urology page or by contacting the Wilmington area Novant Health facilities.

Clinic Type

Urology

Address

2085 Frontis Plaza Blvd, Winston-Salem, North Carolina 27103, US

Phone

+1-844-266-8268

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Novant Health official website: Individual providers frequently maintain high average ratings, often ranging from 4.7 to 4.9/5 on the official Novant Health site based on hundreds of ratings per provider (Typically hundreds of ratings per provider (e.g., 300+ ratings for several doctors))
  • Healthgrades: Ratings for individual doctors vary significantly, ranging from 3.2 to 5.0/5 stars (Smaller sample sizes (ranging from 3 to 85 reviews per doctor))

Patients praise

  • Many individual urologists receive high patient ratings for communication, professionalism, and medical care quality
  • Patients often praise providers for being thorough, taking time to listen, and providing effective treatments
  • Some staff members are noted as being kind, caring, and efficient

Common complaints

  • Reports of rude, dismissive, or unprofessional administrative and front-office staff
  • Difficulties with appointment scheduling, long wait times, and office transitions resulting in lost appointments
  • Concerns regarding poor communication, lack of follow-up, and difficulty obtaining test results or explanations from doctors
  • General complaints about corporate medical culture, building temperature issues, and billing or insurance communication problems

"Dr. Degon is terrific. He is very good at communicating your condition. He takes time to explain test results and informs you of options. He not only listens very well, he hears you."

— Verified patient review on Novant Health official site (May 2026)

"Dr Z is personable, cares for his patients, gives you plenty of time to ask questions and communicates a sincere concern for his patient's well-being."

— Verified patient review on Healthgrades

"When we showed up for his treatment, the receptionist (Celeste) said they did not have his appointment and was extremely rude about it. It turns out, Dr. Abraham’s office had been purchased by Novant Health and they dropped the appointment in the transition."

— Patient complaint on Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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