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Tséhootsooí Medical Center

4.1 out of 5 · 14 reviews

Medical Clinic • Window Rock, AZ • Since 2010

About

Tséhootsooí Medical Center (TMC) is a 245,000-square-foot acute care hospital operated by Fort Defiance Indian Hospital Board (FDIHB), Inc., a nonprofit health system serving 16 Navajo Nation communities in Fort Defiance, AZ. Founded in 2010, FDIHB's mission centers on providing compassionate, high-quality healthcare and promoting overall well-being (Hozho). TMC offers a 24/7 Emergency Department, inpatient services (56-bed unit including ICU and Medical-Surgical), Labor and Delivery, and an Adolescent Care Unit, supported by FDIHB’s broader network that includes Nahata’ Dziil Health Center (NDHC) in Sanders and Nihi Dine’é Bá Wellness Center. The organization emphasizes integrating holistic Navajo Nation healing traditions with conventional medicine. Key details: nonprofit, private ownership, headquartered in Fort Defiance, AZ; annual revenue around $23.8 million; contact options and multiple campus locations within the region. Website: fdihb.org.

Clinic Type

Medical Clinic

Address

Ft. Defiance, AZ

Phone

928-729-8925

Email

Contact@fdihb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

true

Services Offered

  • emergency
  • primary care
  • specialty care
  • optometry
  • diabetes education
  • behavioral health
  • health information management
  • radiology
  • wellness
  • nutrition/dietetics
  • pharmacy
  • eye exams
  • pediatric care
  • child health
  • traditional/cultural services

Insurance & Payment

—

Languages Spoken

  • English
  • Navajo (Diné)
  • Natural language assumptions not to be added; if unavailable, keep null

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vivian Health: 4.1/5 (14 reviews)
  • Wheree: 8.2/10

Patients praise

  • Compassionate and professional medical staff (doctors and nurses)
  • Clean and well-maintained facility environment
  • Effective emergency response and triage for critical cases
  • Good community-oriented care and helpful support technicians

Common complaints

  • Long wait times, particularly in the pharmacy and emergency department
  • Equipment failures causing service delays (e.g., CT scans, refrigerated medications)
  • Occasional reports of unprofessional or dismissive attitudes from support staff
  • Variability in quality across different medical departments
  • Difficulty with appointment scheduling and access for certain services

"Medical Staff were nice and patient and did the procedure with no issues."

— LocalityBiz user review

"Tséhootsooí Medical Center’s emergency department and pharmacy are seeing longer wait times because of separate equipment problems, according to notices issued June 3 and June 6."

— Navajo Times

"The secretaries are usually the ones with attitudes."

— LocalityBiz user review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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