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Hartford HealthCare Medical Group Primary Care

General Practice • Windsor Locks, CT

About

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Hartford HealthCare Medical Group Primary Care - Windsor is a general practice clinic in Windsor, Connecticut offering comprehensive primary care services including adolescent medicine, geriatric care, pediatric care, women's primary care, occupational medicine, and preventative medicine. The clinic provides routine check-ups, annual wellness visits, chronic disease management, vaccinations, sports physicals, and virtual health visits, operating Monday through Friday from 8:00 AM to 5:00 PM.

Clinic Type

General Practice

Address

1060 Day Hill Road, Suite 203, Windsor, CT 06095

Phone

860.696.2450

Email

medgroupcommunications@hhchealth.org

Opening Hours

Monday-Sunday: See Location Hours (Mon-Fri 8:00 AM - 5:00 PM; Sat-Sun Closed)

Website

https://hartfordhealthcaremedicalgroup.org/locations/location-details?id=a1Pj0000000p2o9EAA

Telehealth

Virtual Health Visits and Telehealth

Emergency Care

In an emergency, call 911

Services Offered

Adolescent Medicine
Annual Wellness Visits
Breath Alcohol
Chronic Condition Management
Chronic Disease Diagnosis
Comprehensive health-risk assessments
Diet
Exams for Specific Occupations
Exercise
Fall and Balance Evaluations
Geriatric Medicine
Geriatric Syndromes
Gynecological Care
Injury Treatment
Internal Medicine
Medicare Annual Wellness Visits
Medication Management
Memory Assessments
Multiple Drug Test Panels
Nutrition
Occupational Medicine
Pediatric Care
Personalized Health Counseling
Preventative Medicine
Rapid Testing
Routine Check-ups, Exams and Screenings
Sports and School Physicals
Steroid Testing
Timely Immunizations
Vaccinations
Virtual Health Visits and Telehealth
Women's Primary Care
Workers Compensation

Team

Alison Carini, MD/Doctor details available — Physician (Find-a-Doctor detail page reference)

Insurance & Payment

Aetna
Anthem
BCBS Medicare
CarePartners of Connecticut
Cigna Healthcare
Colonial Cooperative Care
Community Health Network of Connecticut, Inc.
Connecticare
Connecticare Commercial
Connecticare Medicare
Corvel
Coventry
Essence Healthcare
Evercare
First Health Group Corp.
Focus
Harvard Pilgrim
Health Connecticut
Health Direct
Health New England
Healthy Connecticut
HMC/ Northeast Healthcare
Medspan Commercial
Medspan Medicare
Multiplan
Northeast Health Direct
One Health Plan/ Great-West Healthcare
Oxford Health Plans
Prime Health Services
Private Health Care Systems, Inc.
Senior Whole Health
United Healthcare
WellCare of Connecticut, Inc.

Credit Card, Insurance

Languages Spoken

English

FAQs

What are the hours of operation?

Monday-Friday 8:00 AM – 5:00 PM; Saturday and Sunday Closed.

Social Media

Tiktok Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (for Dr. Ryan Heffelfinger): 4.7 out of 5 stars (based on 24 ratings) (24 ratings)
Yelp and business directories: Generally low ratings in third-party aggregators (13 reviews)

Patients praise

Physicians described as caring, kind, and thorough
Staff noted as taking time to explain health issues clearly
Convenient access to care options like telehealth

Common complaints

Long wait times
Unprofessional or inattentive staff
Difficulty with communication and reaching the office by phone
Feeling that concerns were not adequately addressed

"Patients say the provider listens carefully and takes time to explain health issues thoroughly, with many noting meaningful conversations about comprehensive care."

— Healthgrades

"This office has the worst staff. They expect you to wait for more than 30 minutes and dont even acknowledge that you are probably wondering what the hold up is."

— USCompanies.net review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].