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Primary Care Windsor Locks - Trinity Health Of New England

4.9 out of 5 · 294 reviews

General Practice • Windsor Locks, CT

About

Primary Care Windsor Locks is a general practice clinic in Windsor Locks, Connecticut, part of Trinity Health Of New England. The clinic offers primary care services including preventive care, management of common conditions, family medicine, chronic disease management, immunizations, and well visits. Hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Clinic Type

General Practice

Address

2 Concorde Way, Building 2, Windsor Locks, CT 06096

Phone

1860-627-0224

Email

THOfNEWorkDaySupport@TrinityHealthOfNE.org

Opening Hours

Mon-Fri 8:00am–5:00pm; Sat-Sun by appointment or closed (as per site, exact hours may vary)

Services Offered

  • Primary care
  • General practice
  • Family medicine
  • Preventive care
  • Chronic disease management
  • Immunizations
  • Well visits
  • Care for allergies/asthma
  • Laboratory services (if provided)
  • X-ray/Imaging (if provided)

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What services are offered at Trinity Health Of New England Medical Group - Primary Care Windsor Locks?

General primary care services including preventive care and management of common conditions.

What are the hours of operation?

Regular hours appear to be 8:00am–5:00pm, with potential after-hours or weekend scheduling by appointment.

What are the clinic hours?

8:00am to 5:00pm (hours shown for primary care Windsor Locks)

Awards & Accreditations

  • Awards and recognition information can be found on Trinity Health Of New England’s site (external link provided in extras)

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (specific to Primary Care Windsor Locks): 4.6 out of 5 stars (91 reviews)
  • Trinity Health Of New England internal portal: 4.9 out of 5 stars (294 ratings (for specific providers at the location))

Patients praise

  • Professional and thorough providers
  • Providers who listen, answer questions clearly, and explain information well
  • Helpful and knowledgeable medical staff

Common complaints

  • Billing and payment disputes (including receiving bills for already-paid services)
  • Difficulties communicating with administrative staff regarding paperwork or errors
  • General concerns about hospital or network-wide care quality or responsiveness reported in BBB profiles

"A-#1 Dr. Very professional, thorough, listens and answers questions, Explains understandable information Recommend Highly"

— Trinity Health Of New England patient review for Dr. David Inyangetor

"I paid this bill on Sept 13, 2022. The check was cashed on Sept 16, 2022. I continue to receive bills monthly for the same bill that has previously been paid. ... When I call they tell me there is nothing they can do and there is no supervisor that I can speak with."

— BBB complaint against Trinity Health Of New England Medical Group

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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