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Primary Care Windsor Locks - Trinity Health Of New England

4.8 out of 5 · 485 reviews

Primary Care • Windsor, CT

About

Primary Care Windsor Locks is a Trinity Health Of New England clinic in Windsor Locks, Connecticut, offering primary care, family medicine, internal medicine, general practice, and preventive care. The clinic is located at 2 Concorde Way, Building 2, and operates Monday through Friday from 8:00am to 5:00pm.

Clinic Type

Primary Care

Address

2 Concorde Way, Building 2, Windsor Locks, CT 06096

Phone

1860-627-0224

Email

THOfNEWorkDaySupport@TrinityHealthOfNE.org

Opening Hours

Mon-Fri 8:00am–5:00pm; Sat-Sun: closed

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine
  • General Practice
  • Preventive Care

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What are the clinic hours?

8:00am - 5:00pm (typical hours shown; please contact the clinic to confirm exact times for your visit)

Awards & Accreditations

  • Awards - Trinity Health Of New England

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.6 out of 5 (91 reviews)
  • Trinity Health Of New England / Ratings.MD: 4.9 out of 5 (394-395 ratings)

Patients praise

  • attentive and professional staff
  • knowledgeable and thorough physicians
  • good listening skills and clear communication
  • responsive to patient questions via MyChart

Common complaints

  • occasional challenges with insurance-covered prescriptions

"Very Professional, thorough, listens and answers questions, Explains understandable information Recommend Highly"

— Trinity Health Of New England patient survey feedback

"The office got me in quickly and Dr Chen was great. When I had a question after the visit the doctor even responded to my email in MyChart well after working hours... You can't ask for any more then that."

— Trinity Health Of New England patient survey feedback

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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