Atrium Health Wake Forest Baptist
Primary Care • Winston-Salem, NC
Clinic Type
Primary Care
Address
North Carolina (regions including Greensboro, Hickory, Clemmons, Winston-Salem, and more)
Phone
336-716-WAKE (9253)
MedicalRecordsROI@advocatehealth.org
Opening Hours
Mon - Fri: 8 am - 5 pm
Telehealth
Available (telehealth primary care, immediate virtual care)
Emergency Care
Available via local emergency departments; no appointment necessary for urgent/emergency care
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services does primary care include?
Preventive care, chronic disease management, diagnosis and treatment of illnesses and injuries, immunizations (including flu and COVID-19), prescriptions, diet and nutrition guidance, and coordinated referrals to specialists.
If you are a new patient, how can I make an appointment?
You can request an appointment online or call 336-716-WAKE (9253).
If you are an existing patient, how can I schedule an appointment?
Schedule through myWakeHealth or call your clinic directly.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Novant Health provider profiles: 4.9/5 stars (Varies by provider (35-484 ratings))
- Birdeye (Atrium Health Primary Care One Health): 4.5/5 stars (57 reviews)
- The Children's Clinic of Winston-Salem website: 5.0/5 stars (6 ratings)
- Birdeye (Novant Health Gateway Family Medicine): 4.4/5 stars (275 reviews)
Patients praise
- Providers described as caring, attentive, and professional
- Staff often praised for being friendly and helpful in specific interactions
- Appreciation for thorough explanations and being listened to during appointments
- Some practices noted for ease of scheduling or providing personalized, holistic care
Common complaints
- Difficulty scheduling timely appointments or long wait times for sick visits
- Poor communication regarding prescriptions, medical history, or insurance/billing issues
- Reports of staff being perceived as dismissive, condescending, or unknowledgeable
- Concerns regarding billing practices or perceived excessive charges
"I love my doctor, she's the best and makes me feel like a person with health care needs, not a wallet"
— Novant Health patient review"With the departure of Dr. Massary, it is now almost impossible to get in to see a provider in less than 2 months."
— Localitybiz review of Atrium Health Wake Forest Baptist Family Medicine"Dr. Brown and her team are truly amazing. We walk into the clinic and they instantly make us feel welcome. The individualized care provided is something that is hard to find in larger practices"
— The Children's Clinic of Winston-Salem patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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