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Marshfield Medical Center

4.9 out of 5 · 313 reviews

Nutrition • Wisconsin Rapids, WI • Since 1916

About

Marshfield Clinic (Marshfield Clinic Health System) is a nonprofit health system founded in 1916, headquartered in Marshfield, WI, with over 50 locations across northern, central, and western Wisconsin and a medical research institute. The system includes hospitals and clinics, employs more than 1,200 clinicians, and operates as part of the Sanford Health network. It has a Wisconsin Rapids presence, with recent activity including plans for a new Wisconsin Rapids hospital and related cardiology/heart-health coverage. Contact options include main phone lines: 800-782-8581 or 1-715-387-5511.

Clinic Type

Nutrition

Address

Wisconsin Rapids Campus, Marshfield Medical Center (Clinic), Wisconsin Rapids

Phone

(715) 424-8600

Email

hrhelp@sanfordhealth.org

Opening Hours

Mon - Fri: 7:00 AM - 5:00 PM

Telehealth

https://www.marshfieldclinic.org/medical-services/telehealth

Services Offered

  • Nutrition

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregate): 3.9 out of 5 stars (728 reviews)
  • Marshfield Clinic internal site (Specific Provider): 4.9 out of 5 stars (313 ratings)

Patients praise

  • Professional, courteous, and knowledgeable clinical staff (providers/nurses)
  • Positive interactions with specific individual doctors and nurse practitioners
  • Efficient scheduling and minimal wait times for some patients
  • Perceived comfort during visits provided by friendly clinical staff

Common complaints

  • Billing issues, including unexpected charges, overcharging, and difficulties resolving payment disputes
  • Concerns regarding perceived poor customer service or unhelpful administrative/billing departments
  • Reports of long wait times or unsatisfactory interactions with nursing staff/nurselines

"Marshfield Clinic owes me $1,000. I was overcharged three times... Every time I call the help line and give my case number, it leads to a dead end."

— Better Business Bureau Customer Review

"Hailee is an excellent provider - She listens to concerns and understands. She is professional & knowledgeable & friendly smile helps comfort at visits."

— Marshfield Clinic Health System Facebook Page

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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