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Eye Clinic of Wisconsin

4.8 out of 5 · 4,111 reviews

Optometry • Wisconsin Rapids, WI • Since 1963

About

Eye Clinic of Wisconsin is a private, full-service ophthalmology and optometry practice serving northern and central Wisconsin since 1963, with 12 ophthalmologists, eight optometrists, and one audiologist. They perform more than 70,000 patient visits annually across 10 offices, including Wisconsin Rapids, and offer complete eye exams, vision correction (glasses, contacts, refractive surgeries), treatment for cataracts, glaucoma, corneal diseases, macular degeneration, diabetic retinopathy, retinal detachments, eyelid/eye-area plastic procedures, and hearing loss treatment. Based in Wausau, WI, they operate multiple locations including Wisconsin Rapids (and surrounding cities). Contact: 800.472.0033; info@eyeclinicwi.com.

Clinic Type

Optometry

Address

800 N First St, Wausau, Wisconsin 54403, US

Phone

800.472.0033

Email

ottoser@eyeclinicwi.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Eye care
  • Cataract care
  • Contact lens ordering
  • Dry eye treatment
  • Clinical research
  • Vision services
  • Hearing services

Technology & Equipment

  • IPL treatment for dry eye
  • online patient portal
  • online bill pay

Insurance & Payment

—

Pay Your Bill Online, Online bill payment tool

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.8/5 (3,692 (aggregated across platforms))
  • MyVision.org aggregated reviews: 4.4/5 (419)

Patients praise

  • Professional and compassionate staff
  • Expertise of doctors in explaining conditions and procedures
  • Successful surgical outcomes, particularly LASIK
  • Clean and well-maintained office environments
  • Use of modern technology

Common complaints

  • Long wait times
  • Customer service issues (e.g., perceived rudeness when rescheduling)
  • Communication lapses
  • Rushed visits
  • Lack of financial hardship programs for surgery payments
  • Occasional reports of misdiagnosis or unnecessary tests

"Your work has had a huge impact on my life, even after just 1 month with my 'new eyes'."

— Eye Clinic of Wisconsin Website Testimonials

"Ruder customer service I called 4 days ahead to reschedule my eye appointment... and was treated rudly"

— Better Business Bureau (BBB) Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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