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Gastroenterology | UMass Memorial Health

4.7 out of 5 · 355 reviews

Gastroenterology • Worcester, MA • Since 1974

About

UMass Memorial Medical Center (Worcester, MA) is a nonprofit academic medical center and flagship of UMass Memorial Health. Key gastroenterology-relevant details: - Overview: tertiary care referral center for central and western Massachusetts; affiliated with UMass Chan Medical School. Focused on advanced care, innovation, and improving patient outcomes. - Size & scope: 800+ beds; part of a system with nationwide academic and clinical reach; ~3,679 employees; ~7,500 caregivers across the network. - Specialties and services (gastroenterology context): highlighted by advanced medical technologies and specialty teams, with emphasis on improving outcomes in areas like hematology/oncology, heart and vascular, diabetes, pediatrics, and complex care pathways. The center is known for being a premier source of academic and clinical excellence with highly trained specialists. - Infrastructure: multiple Worcester campuses and a central headquarters (55 Lake Avenue North, Worcester, MA 01655). Strong focus on ambulatory and tertiary care, including potential interventional radiology and surgical collaborations that intersect with gastroenterology.

Clinic Type

Gastroenterology

Address

157 Union Street, Marlborough, MA 01752

Phone

855-862-7763

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Gastroenterology
  • Endoscopy
  • Colonoscopy
  • Capsule endoscopy
  • Endoscopic ultrasound (EUS)
  • Digestive disease care
  • Gastrointestinal cancer screening
  • Esophagus/stomach/small intestine/liver/gallbladder/pancreas/colon care
  • GI surgery

Technology & Equipment

  • endoscopy
  • capsule endoscopy
  • endoscopic ultrasound (EUS)
  • colonoscopy
  • upper endoscopy

Insurance & Payment

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Languages Spoken

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Awards & Accreditations

  • U.S. News & World Report high-performing in gastroenterology and GI surgery; #5 hospital in Massachusetts

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • UMass Memorial Health Physician Directory: 4.6 out of 5 (Dr. Jennifer Coukos) (72 ratings)
  • U.S. News & World Report: 5 out of 5 (Dr. Christopher Marshall) (27 reviews)
  • WebMD Care: 4.5 out of 5 (Dr. Kyung Kim) (28 ratings)
  • UMass Memorial Health Physician Directory: 4.8 out of 5 (Dr. Savant Mehta) (47 ratings)
  • UMass Memorial Health Physician Directory: 4.9 out of 5 (Dr. Krunal Patel) (33 ratings)
  • UMass Memorial Health Physician Directory: 4.7 out of 5 (Dr. Abbas H. Rupawala) (127 ratings)
  • U.S. News & World Report: 4 out of 5 (Dr. Jean Marie Houghton) (21 ratings)

Patients praise

  • Professionalism
  • Clear communication and thorough explanations of medical conditions/treatments
  • Caring and compassionate bedside manner
  • High competence in performing procedures (e.g., endoscopies, colonoscopies)
  • Responsiveness to patient concerns

Common complaints

  • Some patients have expressed differing opinions regarding their experiences

"Throughout all my medical issues Dr Kim has been an outstanding doctor for me. He is extremely knowledgeable and cares deeply about his patients. Whenever I call his office with a problem, he always calls me back regardless of the time."

— WebMD Patient Review for Dr. Kyung Kim

"Doctor Marshall helped me out tremendously. I cannot thank him enough."

— WebMD Patient Review for Dr. Christopher Marshall

"Dr. Feldman made me feel relaxed and at ease as he explained my situation and what he was going to do and why he was doing it."

— Healthgrades Patient Review for UMass Memorial Medical Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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