Baylor Scott & White Family Medicine
Internal Medicine • Wylie, TX
About
Baylor Scott & White Family Medicine – Wylie in Wylie, Texas provides primary care services for patients of all ages, including acute disease management, preventive health services, chronic disease management, and immunizations. The clinic treats conditions such as gastroenteritis, ear infections, hypertension, diabetes, and asthma, and offers screenings and preventive services like prostate cancer screening and cholesterol tests.
Clinic Type
Internal Medicine
Address
600 Cooper Dr, Ste 100, Wylie, TX 75098
Phone
469.800.2630
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Opening Hours
8 am – 5 pm
Services Offered
Insurance & Payment
Online payment: enroll/login to MyBSWHealth; pay as a guest, Pay by phone via automated system 24/7 (1-866-377-1650), Customer service payments by phone 8:00 AM - 5:00 PM, Mon-Fri (1-800-994-0371), Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements., Make a one-time payment without registering by selecting the"Pay a Bill as a Guest" option., Pay by mail, Pay by phone, Pay in person
Languages Spoken
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Pricing
FAQs
What insurances are accepted?
Aetna and Baylor Scott & White Health Plan options are accepted, including various Aetna plans and BSW Health Plan options.
How can I pay my bill?
Options include MyBSWHealth online payments, Pay a Bill as a Guest, pay by mail, pay by phone, or pay in person.
Is there financial assistance available?
Yes, Baylor Scott & White Health offers financial assistance and has customer service representatives and financial counselors to help find solutions.
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Healthgrades (Dr. Travis Caudill, MD): 4.7 out of 5 stars (195 reviews)
- WebMD (Dr. John Mercer, MD): 5 out of 5 stars (165 ratings (151 reviews))
Patients praise
- Exceptional listening skills and thoroughness of physicians
- Caring, compassionate, and professional demeanor
- Clear communication and explanation of treatments
- Efficient clinic operation and friendly staff
- Strong, long-term patient-provider relationships
Common complaints
- Long wait times to get an appointment due to provider popularity
"Dr Caudill is seriously the BEST doctor I've ever been to. Very thorough and always caring."
— Healthgrades review for Dr. Travis Caudill"Dr. MERCER takes the time to explain what going on helps you understand symptoms and treatments."
— WebMD review for Dr. John MercerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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