Family Doctors in Yuba City, CA - Sutter Health
Primary Care • Yuba City, CA
Clinic Type
Primary Care
Address
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Phone
855-398-1633
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Sutter Health (Dr. Winston J Serrano): 4.9/5 (686 reviews) (686)
- Sutter Health (Dr. Svetlana Moore): 4.8/5 (157 reviews) (157)
- Sutter Health (Dr. Kevin Li): 4.9/5 (98 reviews) (98)
- Sutter Health (Dr. Gemma Saringan): 4.9/5 (437 reviews) (437)
- Healthgrades (Dr. Gemma Saringan): 4.3/5 (6 reviews) (6)
Patients praise
- Many individual physicians receive high ratings on the official Sutter Health platform
- Patients often describe specific doctors as knowledgeable, kind, and compassionate
- Some pharmacy and clinical staff are praised for being helpful during urgent or difficult situations
Common complaints
- Concerns regarding billing practices, including unexpected charges and billing discrepancies
- Difficulties with scheduling and long wait times for appointments
- Dissatisfaction with communication and responsiveness of staff
- Reports of administrative errors, such as incorrect medical records and lack of pre-authorization verification
"DR. Saringan is a very knowledgeable doctor and does take care of her patience's with a lot of concern and care. I have been with her for the last 7 years, and she is always on top of trying to make sure your health is taken care of beyond hers I have found, she has a very compassioned heart."
— Healthgrades (Patient review for Dr. Gemma Saringan)"They are not consistent enough. Seems like something always goes wrong with appointments or medication. I feel that their communication isn’t good at all."
— Patient review for Sutter Feather Down Family PracticeSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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